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Assertiveness Skills Training Course - Non Managers
Assertiveness skills are the essential backbone to developing great communication skills, getting the most out of your time and reducing personal stress. This training programme will introduce or reinforce current skills and develop a range of additional skills on how to increase your assertive behaviour and gain greater respect from your manager, peers and internal or external customers. It will also look at how to develop a range of appropriate styles tailored to individual and difficult situations.

Assertiveness Skills Workshop Objectives

By the end of this training workshop attendees will;
  • Identify the personal blockages preventing assertive behaviour.
  • Learn how to build trust, credibility and rapport fast and effectively.
  • Gain confidence in handling conflict, criticism and other challenging situations.
  • Deal with different behaviour ranging from aggressive through to submissive.
  • Learn to manage time through assertive behaviour techniques.
  • Develop a broader range of communication techniques to use in a variety of settings

Assertiveness Skills Course Content

Assertive & aggressive behaviour.
Saying no with confidence.
Dealing with conflict.
Managing time assertively.
Reducing and dealing with stress.
Transactional analysis.
Practical exercises.
Facilitated learning.
 
 

For For more details on our Assertiveness Training Programmes, contact us now. We work throughout the UK and internationally and our team of trainers are able to talk through your exact requirements and the training required to develop your staff into assertive communicators.