Contact details for the controller and processor of your personal data
MSC Ltd t/a Accelerate UK, Castle Court, 41 London Road, Reigate,Surrey RH2 9RJ
Tel: 0203 507 0053 – Email: firstname.lastname@example.org
The personal data we collect
We will collect a limited amount of personal information provided during a product or service enquiry. The data we collect from you is limited to:
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Why we hold your data
The contact information that we hold allows us to deal with your order or enquiry more quickly and efficiently and allows us to retain a record of historical enquiries or orders so that we are better placed to advise you. Occasionally, we may communicate with you regarding our offers and services that we believe will be relevant to you. Any marketing communication from us will give you the option of ‘unsubscribing’ from future marketing communications. Your data will only be used by us or our ‘partner processors’ (see below); we will never sell your data to a third party.
What about legally compelled disclosure of information?
We may disclose information when legally compelled to do so. In other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.
The lawful basis and purpose forprocessing personal data
Legitimate Interest Purposes – Article 6 of the GDPR
Others who process data on our behalf (our ‘partner processors’)
The length of time we hold personal data
Our sales cycle can be extremely long between orders from the same business or contact and it is not unusual for these periods to span many years. To ensure that we can maintain a history of continuity with our customers, we will retain personal data for a period of 15 years from the date of lastcontact.
Your rights in connection with personal data
Under certain circumstances, by lawyou have the right to:
If you wish to exercise your rights above, please contact us using the details at the top of this page. You will not have to pay a charge to exercise any of the rights listed above but we may make a reasonable charge if your request for access is clearly unfounded or excessive
Web siteuse information
When you visit this web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis as described above and web site use information collected on an aggregate basis when you browse our web site.
Our web site utilises a standard technology called “cookies” (see explanation below, “What are cookies?”) and web server log files to collect information about how our web siteis used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our web site, and the web sites visited just before and just after our Web site.
What are cookies?
How do we use information we collect from cookies?
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
What about other web sites linked to our web site?
We are not responsible for the practices employed by web sites linked to or from our Web site or the information or content contained therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our web site.
Our website – your consent
How we will keep your data secure
Your data will be stored and processed on our computers in the United Kingdom.Accelerate UK has in place appropriate security measures designed to keep your personal data secure, preventing it from being lost, stolen, accessed or disclosed in an unauthorised way. These measures include:
A special note about children
Children are not eligible to use our services unsupervised and we ask that children (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.
Acquisition or changes in ownership
In the event that the web site(or a substantial portion of its assets) is acquired, your information would be considered part of those assets and may be part of those assets that are transferred.
In the event of a complaint
If you wish to complain, please do so in the first instance to Accelerate UK using the contact details at the top of this page. We will seek to investigate your complaint within 48 hours.
You can also obtain further GDPR information or exercise your right to make a complaint if you feel we have not handled your personal data correctly by contacting the Information Commissioner’s Office at:
Information Commissioner’s office, Wycliffe House, Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113 – Website: www.ico.org.uk