Assertiveness Skills for Managers and Leaders – Training Workshop

Assertiveness Skills for Managers

Assertiveness skills are the essential backbone to developing great communication skills and getting the most out of your staff. This programme will introduce or reinforce current skills and develop a range of additional skills on how to increase your assertive behaviour, emotional intelligence and gain greater respect from your team members. It will also look at how to develop a range of appropriate styles tailored to individual and difficult situations.

Find out more about Assertiveness Training Courses for your Organisation

Assertiveness Skills for Managers - Objectives

By the end of this workshop attendees will be able to;

  • Identify the personal blockages preventing assertive behaviour with reports and peers.
  • Learn how to build trust, credibility and rapport fast and effectively.
  • Gain confidence in handling conflict, criticism and other challenging situations.
  • Deal with different behaviour ranging from aggressive through to submissive.
  • Learn to manage time through assertive behaviour techniques.
  • Develop a broader range of management communication techniques to use in a variety of settings

Assertiveness Skills for Managers - Content

  • Assertive & aggressive behaviour.
  • Giving feedback—positive or negative.
  • Dealing with conflict.
  • Managing time assertively.
  • Emotional intelligence.
  • Transactional analysis.
  • Practical exercises.
  • Facilitated learning.
  • Live coaching sessions.

Our Training Courses


We tend to work with a maximum of 12 attendees per Facilitator/Trainer, although this is flexible depending on the workshop. Some workshops with diagnostic tools allow us to have around 16 to 20 attendees.


We deliver our Workshops at your premises in the UK, throughout Europe and around the World in a number of languages as well as English. We just need access to a venue, which includes a projector and flip charts.

Couse Durations

Most of our workshops are 1 day courses, although they each vary depending on the degree of customisation. Workshops typically run from 09:15 to 16:45 which will include lunch and breaks.


Our courses are designed to be enjoyable, interactive, experiential and stimulating to maximize on the learning opportunity. This means that everyone has a chance to contribute and get involved throughout.

Workshop Prices

Our prices are based on a day rate per facilitator plus expenses, which ordinarily works out more cost effective than sending your team externally on courses which will also incur individual expenses.


This workshop is designed for those who need to develop their communication skills and covers a comprehensive agenda, with a wide range of practical exercises to help you communicate more effectively.

Find out more about our Training Courses

For more details on our range of Training Programmes, please contact us on 0203 507 0053 or fill in the form on this page and we will answer any of your questions regarding this course . We work throughout the UK and internationally and our team of trainers are able to talk through your exact training requirements to develop your staff, based on your overall organisational Requirements.

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