At times, we all have to work with people we do not find as easy to work with, as others. This workshop looks at the key behaviours that make people difficult to work with, and a range of solutions that can improve these working relationships. In this programme attendees will analyse their own communication style and how to flex this, to enhance personal interactions. This Workshop will explore key areas such as transactional analysis, motivation, recognising and dealing with workplace conflict, as well as reasons why some people are particularly challenging to work with. By the end of this workshop attendees will develop a range of strategies, to handle a range of difficult and demanding situations more effectively. This is an interactive experiential training programme allowing participants time to analyse the people they work with, as well as their own behaviours and attitudes, that can both help and hinder personal interactions.
By the end of this training workshop attendees will be able to;
How we communicate
Skills of an Effective Communicator
Causes of difficult behaviour
Communicating in Difficult situations
For more details on our Communication Training Programmes, please contact us. We work throughout the UK and internationally and our team of trainers are able to talk through your exact requirements and the training required to develop your staff into more effective communicators.