Conflict at work can be a serious matter and we provide
training to reduce this and also help people to communicate more effectively. There are few organisations who want senseless
automatons who agree with everything so the skill is in creating a culture where debate and challenge is welcomed but open
conflict is not. One of the tools we use in our workshops is the SDI® - Strength Deployment Inventory Tool® developed in the USA by Dr. Elias H. Porter
Recognising the stages of conflict
One of the causes of conflict is a failure by people
to recognise that we react to conflict in different ways. Recognising these conflict patterns early on can allow staff to
diffuse and debate, rather than moving into a more aggressive or submissive stance which could ultimately result in
conflict escalation. The SDI® - Strength Deployment Inventory Tool® allows us to do this by breaking down our conflict patterns in detail. The end result is we can manage our own response
to conflict and those around us.
We would be happy to discuss how to use the SDI in your
organisation to improve communication and personal effectiveness. Although we are based near London our team work
across the UK and further afield as required, our contact details are here.
