Communications -
Analysing personal use of communication skills, verbally expressed and body language, you expand your relationship to the
environment and people, by expressing and sharing opposing views to differentiate perception from reality.
Delivering
Constructive Feedback - Delivering constructive feedback and clear communication for win-win results
are essential in developing teams and individuals’ peak performance. Build confidence to deliver feedback that
contributes to better results, motivates others and maintains yours and others’ credibility and self-esteem. Regardless
of the message, you can drive change and close performance gaps.
Presentations -
Grab attention, build rapport and use the structure and tricks of the trade to lead and influence your audience so that they
retain the message you have delivered. Manage your nerves and find personal power and impact.
Hosting/Attending Meetings -
Your participation in a meeting situation as a chairperson and delegate impacts the verbal and interactive behaviours displayed
and the resulting level of control. Analyse and practice interactions to satisfy and inspire those who attend.
