The purpose of this Workshop is to provide managers with
a foundation of the knowledge and skills required to seek the real reasons why people don’t perform the way they should
and then help them match solutions to those problems. The content of the workshop focuses around a Performance Analysis
Flow Diagram, which is used as the route through the workshop. Managers will learn, through practical exercises how to effectively
review performance and how to improve the performance of their reports at every stage of the performance management process.
Managing Performance Problems Training Objectives
By the end of this programmes managers will be able;
To identify the causes of Performance Problems.
To describe solutions which will help solve the problems.
To create solutions that are both practical and feasible.
To manage and appropriately handle conflict arising from performance problem discussions.
To confirm and reinforce standards on an ongoing basis so as to prevent performance problems.
Managing Performance Problems Course Content
Performance discrepancies and deficiencies Confirming performance standards Performance Reviews and
Evaluation Setting performance Objectives Identifying reasons and causes of performance issues Performance Reviews
and Evaluation The performance interview Coaching for performance Performance Management logical flow What performance
issues are worth pursuing? Fast fixes to performance issues Punishing desired performance Rewarding undesired performance Consequences
of undesired performance Managing conflict Managing skill deficiencies Past performance analysis Changing performance
parameters Obstacles to peak performance Motivation and performance Choosing the right approach Personal action
plans
For more details on our Performance Management Training
Programmes, contact us now. We work throughout the UK and internationally and our team of trainers are able to talk through your exact requirements
and the training required to develop your managers into high performing leaders.
