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Interpersonal Communication Skills – Training Workshop

Workshop Overview

Developing emotional intelligence is key to interpersonal communication. This workshop allows attendees to closely analyse their own preferred communication styles and learn how to adapt their style, to enhance each and every personal interaction. This programme will explore many key communication areas including body language, transactional analysis, communication under pressure and how to recognise and deal with workplace conflict. By the end of this workshop attendees will develop the confidence to handle a wide range of difficult and demanding situations more effectively. This is an interactive experiential training programme that allows participants to take time to analyse their interpersonal communication in depth.

Interpersonal Communication Skills Objectives

By the end of this workshop attendees will be able to;

  • Develop the confidence to handle a wide range of difficult and demanding situations more effectively.
  • Analyse their own interpersonal communication style.
  • Gain confidence in handling conflict, criticism and other challenging situations.
  • Deal with different behaviour ranging from aggressive to submissive.
  • Learn to manage change through effective interpersonal communication.
  • Develop the skills to negotiate and influence with confidence.
  • Develop a broader range of interpersonal communication techniques to use in a variety of settings.

Practical Solutions

Course Content

  • How we receive information and how we give information
  • Analysing and adapting preferred communication styles
  • Skills of the Effective Communicator
  • Emotional intelligence and Transactional analysis
  • Giving feedback—both positive or negative. .
  • Body Language

Course Content

  • Impact of effective listening and questioning
  • Communicating Change
  • Why people react to change in different ways.
  • Effective change communication strategy
  • Negotiating for win/win results
  • The keys to successfully influencing others

Commmunication Skills Courses

Interpersonal Communication Skills - Training Workshop

This workshop allows attendees to closely analyse their own preferred communication styles and learn how to adapt their style, to enhance each and every personal interaction.. For more information Click here.

Communication Skills - Training Workshop

By the end of this workshop attendees will learn how to communicate positively in a range of settings including meetings, presentations and on a one to one basis. For more information Click here.

Assertiveness Skills and Dealing with Difficult Customers - Training Workshop

This training programme will introduce or reinforce current skills and develop a range of additional skills on how to increase your assertive behaviour with both internal and external customers. For more information Click here.

Assertiveness Skills Training Course - Non Managers

This training programme will introduce, or reinforce, current skills and develop a range of additional skills on how to increase your assertive behaviour and gain greater respect from your manager, peers and internal or external customers. For more information Click here.

Assertiveness Skills for Managers and Leaders - Training Workshop

This programme will introduce or reinforce current skills and develop a range of additional skills on how to increase your assertive behaviour, emotional intelligence and gain greater respect from your team members. For more information Click here.


Number of Attendees

We tend to work with a maximum of 12 attendees per Facilitator/Trainer, although this is flexible depending on the workshop. Some workshops with diagnostic tools allow us to have around 16 to 20 attendees.


Course Duration

Most of our workshops are 1 day courses, although they each vary depending on the degree of customisation. Workshops typically run from 09:15 to 16:45 which will include lunch and breaks.


Locations

We deliver our Workshops at your premises in the UK, throughout Europe and around the World in a number of languages as well as English. We just need access to a venue, which includes a projector and flip charts.


Interactive Learning

Our courses are designed to be enjoyable, interactive, experiential and stimulating to maximize on the learning opportunity. This means that everyone has a chance to contribute and get involved throughout.


Workshop Prices

Our prices are based on a day rate per facilitator plus expenses, which ordinarily works out more cost effective than sending your team externally on courses which will also incur individual expenses.


Attendees

This workshop is designed for those who need to develop their communication skills and covers a comprehensive agenda, with a wide range of practical exercises to help you communicate more effectively.

For more details on our range of Training Programmes, please contact us on 0203 507 0053 or fill in the form on this page and we will answer any of your questions regarding this course . We work throughout the UK and internationally and our team of trainers are able to talk through your exact training requirements to develop your staff, based on your overall organisational Requirements.

Our Clients