Assertive Behaviour - There is a belief that no-one will volunteer for a training workshop
on being more assertive, yet so many issues relating to communication, poor time management and stress can be traced back
to the route cause of a lack of assertive behaviour, or being over assertive. We work with managers and staff to develop
these skills and there are very few programmes that will have such a dramatic and instant effect on employees.
Appropriate Style - Being able to select in a
conscious and informed manner, the most appropriate style of response in interpersonal communication is an essential part
on the route to developing assertive behaviour. Our Workshops will develop the skills to create a trust and build rapport
in interactions, giving the confidence
to effectively handle conflict, criticism and other challenging situations and deal with both aggressive, or submissive behaviour.
Training Workshops - We run two types of
assertiveness workshops, one for those who manage staff "Assertiveness Skills for Managers" and one for those who do not "Assertiveness Skills for non Managers" . Much of the content will be similar, however there is more of a focus on coaching and developing staff on our management
workshop, and on how to reduce stress levels, through assertive behaviour on the other.
If you need further information on our assertiveness programmes
or the other communication skills programmes detailed, please contact us for an initial consultation with one of our communication
specialists.
